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FAQ

Design & Fabric Details

From classic open abayas and kimono‑style wraps to formal caftans and embroidered maxi dresses—we carry a full range of abayas, jilbabs, modest dresses, thobes, hijabs, scarves and prayer sets. We also curate special Eid, Ramadan, Hajj and Umrah collections.

All our abayas are stitched here in India by experienced tailors, but we use a mix of fabrics. Most of our materials—like Nida, Firdaus, CEY, and premium crepes—are high-quality Indian fabrics manufactured in Surat, known for its textile excellence. For some collections, especially luxury, we import exclusive fabrics from Dubai and Turkey to offer something truly special.

Sizing & Customization

Visit our Size Guide page for detailed bust/waist/hip/length charts. We also have a step‑by‑step tutorial on measuring yourself at home.

Yes! Our standard sizes go up to 4XL, and we’re happy to customize for any measurement. Check out our Plus‑Size & Custom Orders page for details.

Of course—message us on Whatsapp: +91 8076494232, or email measurements to support@muslimcloset.com. We’ll recommend the best size or tailor a piece just for you.

Ordering & Payment

Yes—you have a 5‑hour window after checkout to cancel or change sizes/colors. Just email orders@muslimcloset.com or WhatsApp us at +91‑8076494232.

Credit/debit cards, UPI (Google Pay, PhonePe, Paytm), net‑banking, PayPal—and yes, Cash on Delivery (₹50 COD fee).

We use industry‑standard SSL/TLS encryption and work only with PCI‑compliant gateways. Your card details never touch our servers.

Shipping & Delivery

Metro and Tier‑1 cities: 2–5 working days. Tier‑2 and rural areas: 4–7 working days. You’ll get tracking details via email and SMS once your order ships.

Not yet—but stay tuned! We’re working on international shipping options soon.

Returns & Exchanges

3 days from delivery. Garments must be unworn, unwashed and with original tags intact.

Change‑of‑mind returns: customer pays. Faulty/incorrect items: we cover shipping—just send us proof with your return request.

Refunds process within 5 working days after we receive the return; exchanges ship out within 3 days of approval.

Support & Contact

We’re here Monday–Saturday, 10 AM–7 PM IST:

Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. Please allow 06 – 12 business days from the time your package arrives back to us for a refund to be issued.
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